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Licensed Range Rover Vogue White

£499.99 Sold out
Tax included.

Product information

For Junior Cars

Crating: Cars are wrapped in soft material and strapped down inside an industrial crate with metal frame.

Shipping time: For cars in stock ready for dispatch, we require two weeks for final inspections and packaging; in addition to this will 4 weeks shipment in transit to major sea ports around the world.

For Special Orders: in addition to the 4 weeks it takes for shipping,we require 6 weeks for production. In total, it will take 10 weeks or thereabouts to receive your order (subject to country).

Please email us to hello@iproactive.co.uk if you require further delivery information.

For Scooters, Bikes, etc. & Accessories.

A standard delivery service, that takes between 2 to 5 days, applies to all orders to mainland UK, regardless of size or weight. Price for deliveries to territories outside of the UK are subject to the country in question.

However, express next day delivery is also available and can be selected at checkout by customers who need their orders urgently. Regardless of size and weight, the cost of this is £19.99.

Our delivery partners arParcelForce, DPD and DX and in addition to the size of your orderthe region of mainland UK that you order from will tend to determine which of our courier partners we utilise to deliver your order to you. When you place your order and it is accepted, we will do our best to make the delivery within the quoted delivery period. If we do not attempt a delivery within the quoted delivery period and you provided a full and correct delivery address, then we may offer a full or partial refund of the delivery charge. If, however, the delivery address you provided was incorrect and, as a result, your order was undelivered, then we may treat the order as cancelled by you and refund the price of the goods. The delivery charge will not be refunded. Should nobody be available to accept the delivery, the courier will keep hold of the goods for up to 2 days and you may re-arrange delivery. After this period, we may treat the order as cancelled by you and refund the price of the goods. The delivery charge will not be refunded. Where you have ordered multiple items from us, it is possible that we may send items individually and you receive them on different days.

• Our Standard delivery servicto UK Mainland postcodes excludes Northern Ireland & Scottish Highlands.

• Specific delivery arrangements can be made at an additional cost by contacting us before placing an order.

• In unforeseen circumstances, if there are delays to your shipment, we will make every effort to inform you in time but hold no obligation towards any direct or indirect loss that may occur.

Order Status

Processing means: your order has been sent to the warehouse for fulfilment and would generally be dispatched within 24 to 72 hours in relation to standard delivery.  In relation to express next delivery, your order would be dispatched same day granted you meet the cut off time of 3pm.

Shipped means: your order has been fully dispatched. The tracking number is provided in the Order Tracking email – where you can obtain up to date dispatch information.

Missing, Damaged or Incorrect Orders

We do everything we can to ensure your order arrives at your door complete and as described. If you don’t receive your orders when expected, you can check that they have been dispatched using our tracking facility detailed in the confirmation email. If it’s not on its way, you can contact us on (+44) 3300161487 or WhatsApp on (+44) 7868862932.

As an online business we do not offer a store to visit or for collection service.

 

The Peterborough Warehouse  

With all our warehouses in strategic and accessible locations around the country we are able to make quick and easy deliveries to all parts of the country.

Convenient & fully trackable  

From the moment your order is dispatched, our courier partners [Parcelforce, DPD and DX] will update you with emails/texts as to the status of your delivery up to an hour/s before your order is delivered.

Latest warehouse technology

Using the latest warehouse machineries we are able to process and dispatch your order within minutes and often the same day (all dependent on the type of delivery selected on check out).


Following the Consumer Contracts Regulations, we will accept items back even if you have opened the good /s to inspect them. You are entitled to a refund as long as you inform us within 14 days from the day of delivery that you wish to return your order. The goods must be returned in an “as sold” condition and also in the original, undamaged packaging, along with any accessories or free gifts received with it.

The product must not have been used or have any modification carried out on it. Whilst the goods are in your possession you must take reasonable care of them and not use them.

Faulty Goods

It is bad enough that your product develops a fault, so if required, we try to make our returns option as swift and as easy as possible. As soon as you discover that any goods are faulty, you should notify us.

Faulty goods mean any goods we supply that do not conform to the Orders Product Description.

We do not cover faults caused by accident, neglect, misuse, normal wear and tear by you or any third party, or any alteration or repair carried out without our prior approval.

When you want to return goods to us:

  • Please first contact us to inform us and obtain the necessary authorisation [for returning any item to us without the necessary authorisation might lead to a delay of your refund or you not receiving a refund at all].
  • You must include proof of purchase.
  • You must ensure that they are properly and securely packaged and labelled with our address.
  • You are responsible for any damage or loss in transit.
  • Please note that in order to prevent return abuse. We require all returns to be inspected before refunds/exchanges are processed.
  • We aim to inspect returns within 5 working days from when we receive it. However, there are occasions where this may take longer. If a return has gone beyond the expected 5 day turnaround, please contact our customer support team for updates at: hello@iproactive.co.uk.
    • Please note that for all returns deemed unsuitable, we are not responsible for the return shipping and shall be unable to refund this cost.

      We aim to make the entire warranty process is clear, concise and as efficient as we can make it. If you would like to arrange a return under warranty or you are unsure if your product is covered under our warranty terms, please contact our customer service team at hello@iproactive.co.uk where they will endeavour to quickly resolve your issue/s. They do this by asking a few questions to determine eligibility as well as the difficulty in repair.

      Most warranty claims are resolved by sending parts out, however, some do require that you send your item back to us for repair. Please refer to our returns & refunds page for more details on the procedure we employ for returns and repairs. *It is important to stress that our warranty on its outset covers parts & labour, where we first attempt to resolve the fault by sending parts out; however, if unsuccessful we will then arrange a return for repair depending on the circumstances and/or your location.

      Our warranty kicks in 14 days after the date of purchase and generally covers manufacturing defects for 12 Months. Amongst others, this warranty does not cover the battery, which has a finite life. The guarantee for the rechargeable battery is three months from the date of receipt. Following this, replacement batteries can be purchased from us at cost price (stock permitting).

      The warranty excludes parts which are classed as consumables as well as faults which are caused by misuse.

      The following is a shortlist of parts which are excluded from our standard warranty terms but not limited to:

      1. Wheels & Tires.
      2. Materials including seats and handlebars.
      3. Lights & Bulbs.
      4. USB Ports & Aux-In Ports.
      5. Batteries.

      Here is a list of parts which are covered under the standard warranty terms:

      1. Motors.
      2. Parental Remote Controls.
      3. Speed Controllers/Motherboards.
      4. Chargers.

      To make things simple, here is a list of product categories, along with their warranty timeframes.

      Electric Ride-On’s

      12-Month Manufacturer Defect Warranty

      1. Motors
      2. Parental Remotes
      3. Speed Controllers/Motherboards

      30 Day Manufacturer Defect Warranty

      1. Wheels & Tires
      2. Materials including seats and handlebars
      3. Lights & Bulbs
      4. USB Ports & Aux-In Ports
      5. Batteries.

      Petrol Ride-On’s

      30 Days Manufacturer Defect Warranty.

      The petrol range is only covered for 30 days due to the high chance of customer misuse or incorrect assembly. We can only provide parts for these products or repair at cost. These lines of products are excluded from our standard warranty terms as well as our return for refund policy. Your statutory rights are not affected.

      Scooters, Trikes, Pedal Go Karts & Other Human Powered Products.

      12-Month Manufacturer Defect Warranty applies to the frame only and excludes misuse.

      30 Day Manufacturer Defect Warranty applies to all other parts of the above category of products.

      It is important to stress that our warranty terms do not cover misuse, incorrect assembly, deliberate damage or any other issue which is not classified as a manufacturing defect.

      Example 1: Ride-On’s which have been stored in cold and damp environments lead to catastrophic electrical damage therefore the standard warranty terms do not apply.

      Example 2: Ride-On’s which have been used over the specified weight limit cause irreversible damage to the motors as well as the speed controller/motherboards therefore the standard warranty terms do not apply.

      General exclusions (what is NOT covered)

      • Wear and tear
      • Damage caused by impact, fire, theft, attempted theft, accidental or malicious damage, vandalism, acts of war or terrorism,
      • corrosion, water contamination or ingress, frost, flooding or other adverse weather conditions
      • Improper usage, storage or handling of the product
      • A breach of the terms and conditions of this warranty or the contract terms
      • Failure to follow our written instructions for the product, or those of the manufacturer
      • Damage or defect due to wilful neglect or negligence by anyone other than us
      • Loss of quality, degradation of performance or actual damage that results from the use of spare parts or other replaceable items
      • (such as consumables) that are neither made nor recommended by the manufacturer
      • Modification to the product and/or software, by someone other than our representatives
      • Connection of other fittings, accessories, equipment or software to the product which were not approved by us
      • External causes out of our control which may include accidents, fire disasters or burglaries
      • Faults caused by shock or fall, sand, dust, dirt, dampness or corrosion, leaky batteries, repair or cleaning by unauthorised personnel
      • Any malfunctions or specific requirements of any other item of hardware or software which you added to the product that was not included in the contract
      • Correction of errors for any non-iProActive® or original manufacturer proprietary parts/accessories or software.
      • Loss or damage of data
      • Incorrect assembly

      General Terms

      • The warranty is valid from the date of dispatch until the end of 1 year.
      • If the product comes with a warranty card, you must keep this warranty card in a safe place. The warranty card must be presented in order to make a claim.
      • It is in your best interest to make a note of your product’s item number and this should be quoted in any communication with iProActive®.
      • You must obtain an authorisation for repair from us first. The choice of repair is subject to iProActive® authorisation, and we may choose to specify a particular service centre.
      • Do not return your product to iProActive® without first obtaining a return authorisation form. iProActive® will not accept any liability, nor pay any compensation for the loss of a particular item. You will also be responsible for the cost of return postage.
      • iProActive® warrants it’s products (excluding accessories, software, consumables such as, but not limited to, batteries, ink sheets, paper and other consumables as defined by us) to be in good working order during the period of warranty. The period of warranty is the period stated above and commences on the day of dispatch. In the event that the product is not in good working condition, iProActive® will provide, during the warranty period, a free service. The warranty is subject to proof of purchase; therefore you should retain your payment receipt (Invoices can be downloaded from your account area).
      • We may choose to replace your product if the cost of repair is not economical. In the case of the product no longer being available, we may choose to replace it with a similar product of the same or greater value. These values are determined by what the values are at the time of replacement.
      • You will be responsible for the cost of having the product checked/repaired if the fault of the product is not covered by this warranty.
      • iProActive® only obligation under this warranty is the provision of the service as set out above.
      • You should take all reasonable precautions to safeguard your assets and property and to minimise potential loss or disruption, including, where appropriate, inspecting the product/s in regular basis.
      • The warranty is not transferable to a third party.
      • Return postage costs are to be covered by the buyer.

      We have been hard at work in creating materials which will help educate in the maintenance as well as the use of these products, if we are lacking in something which you think we should cover, we encourage you to get in touch with us and let us know what we can do better.

      Regular maintenance along with correct use will make these products last for years in the family so please make sure you follow our guidelines where possible so we can make this a reality and make sure future generations get as much use out of these incredible products as possible.

      We aim to make most parts available to purchase online so even if something does go wrong, we aim to get you up and running as quickly as possible. We aim to do this for two reasons;

      • We don’t want our products to end up in a landfill
      • We don’t want to lose your respect. What would you think of us if you spend £150 on a ride-on and 2 years down the line you have no option but to bin it because you can’t find the parts required to put it right? You wouldn’t think much of us, that’s what. So we need your help to make this a reality and we endeavour to do our utmost to simplify the process as well as make the parts available online.

      If currently, you find yourself in the above position, please get in touch with our customer service team and explain where the issues are and what parts are required to put it right.

      We will then aim to either import those parts or point you in the right direction to obtain them. Please make sure you provide our team with as much information as possible (photographs of parts are encouraged) so that we can avoid back and forths).

      If there are any questions which we have not covered here or you are unsure on anything we have mentioned above, please get in touch with us! 🙂

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